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Square Enix is looking for an experienced DevOps Systems Administrator to join our Global Online Services Division (OSD) Operations Team.

OSD Operations team focuses on designing and managing the infrastructure hosting public-facing online services, including websites, complex web applications, online game servers and backends, and data analytics platforms.

With the important growth of critical applications relying on this infrastructure throughout the company, we are implementing a “follow the sun” approach with members in London, Montreal, the US west coast, Tokyo, and on-call activities (24×7).

OSD Operations team is keen on adopting the latest advanced technologies, and putting in place a DevOps methodology to help in delivering the best games in the industry.

Working for Square Enix also means working close to game teams, on exciting projects that have a high value for the company.

• Respond to day to day services requests and incidents using our ticketing platform
• Monitor online services and take necessary actions to ensure SLAs are met or exceeded
• Provide operational support to Dev and other teams towards all aspect of the infrastructure and help developers in debugging, troubleshooting and optimizing online software components and tools
• Liaise with the other 3rd level support teams regarding networking, server and storage issues
• Work alongside the subject matter experts and system administrators located at other sites
• Work with agile delivery teams to ensure build management, automated testing and software deployment
• Design, implement and manage multi-provider public and private cloud infrastructure
• Participate in general improvement of the infrastructure
• Participate in on-call activities when required
• Create and maintain documentation on systems architecture, processes, workflows and playbooks to respond to alerts

You will be involved in infrastructure operation of a large-scale, global new online game which our group have been developing.

• Linux system administration
• Troubleshooting methodologies
• Design, implementation and management of infrastructure
• Hybrid cloud production environment with IaaS / PaaS Public cloud (preferably AWS and GCP) as well as on-premises infrastructure
• Container technologies and orchestration (Kubernetes, Docker)
• SQL and noSQL databases
• System automation (deployment and configuration management), ex: Puppet/Chef/Ansible/SaltStack
• Alerting systems, central logging, log analytics, backup and archive solutions, e.g. Prometheus, grafana, kibana, icinga, observer, cacti, logstash, rsyslog, graylog
• Version control solutions, e.g. Git

• Excellent interpersonal and communication skills
• Team player
• Motivated to share knowledge and open to constructive challenging by the team
• Willing to work outside of the standard business hours when required
• Interest in working towards high quality standards, finding the right solutions, following best practices
• Strong focus on business outcomes and a service provider attitude
• Highly motivated and “self-starting”

• 3 to 5+ years experience working in a Sysadmin/DevOps Engineer/SRE role for a medium sized company supporting large scale, complex production infrastructure
• Design, implementation and management of infrastructure
• Websites and web applications
• Highly available systems, distributed and clustered systems
• Infrastructure as Code, ex: Terraform, CloudFormation
• Programming or scripting background in one or more of the following languages: python, go, java, scala, r, bash, javascript
• Continuous integration/continuous delivery
• Excellent interpersonal and communication skills in English
• Passion for video games
• Bachelor’s degree in Computer Science or equivalent experience
• Relevant industry certifications (e.g. AWS/GCP certification: DevOps/SysOps/Architect; Linux related)
• Experience of working in gaming industry

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